Intelligent Technical Solutions (ITS) is a managed IT and cybersecurity company with a Phoenix office on N 16th St. Founded in Las Vegas in 2003, it entered Phoenix in 2020 and supports local businesses with help desk, security and compliance services.
⚡ Is this your business?
Update your details or add a website link and click-to-call. Update this listing →
Browse more Arizona businesses on AZ Charged or read how listings are reviewed.
Unclaimed profile
AZ Charged built this profile of Intelligent Technical Solutions (ITS) Phoenix from public sources: the company's own website and its Better Business Bureau file, checked October 27, 2026. It is not a paid listing and not an endorsement. Is this your business? Claim and update this profile →
About Intelligent Technical Solutions (ITS) Phoenix
Intelligent Technical Solutions, known as ITS, is a managed IT and cybersecurity company with a Phoenix office on N 16th St. Tom Andrulis founded ITS in Las Vegas in 2003, and it now operates offices in 13 US cities, including Phoenix.
ITS entered Phoenix in 2020, when Arizona Tech Works, led by David Carattini, partnered with ITS and its client agreements moved to ITS Phoenix, LLC. The company says it took on private equity backing in 2022 and that it supports 99 Phoenix-area businesses.
Intelligent Technical Solutions (ITS) Phoenix at a glance
Where to read Intelligent Technical Solutions (ITS) Phoenix reviews
ITS reviews appear on several sites. The Better Business Bureau profile for the Phoenix business shows the rating on the day this profile was checked:
- Better Business Bureau profile for Intelligent Technical Solutions (Phoenix) – BBB rating B-, not BBB accredited, as shown on October 27, 2026
What Intelligent Technical Solutions (ITS) Phoenix says it offers
- Says it offers an unconditional 365-day satisfaction guarantee
- Says most clients pay between $125 and $300 per user per month
- Says it supports 99 Phoenix-area businesses and more than 700 businesses overall
- Says it reports an NPS of +95 and 97.4% customer satisfaction
Services
- Managed IT: help desk, network monitoring, cloud, backup and disaster recovery, vCIO
- Co-managed IT for in-house IT teams
- Cybersecurity: SOC, endpoint detection, ransomware protection, incident response, dark web monitoring
- Compliance support for HIPAA, FTC Safeguards, PCI DSS, FINRA, CMMC, NIST 800-171, SOC 2 and ISO 27001
- AI consulting
- Data analytics
- VoIP phone systems
- Business internet
Service area
Phoenix-area businesses, served from the Phoenix office. Company-wide offices are in Phoenix, Las Vegas, Reno, Los Angeles, San Francisco, Oakland, Sacramento, Portland, Seattle, Olympia, Dallas, Chicago and Detroit.
Address: 7330 N 16th St, A210, Phoenix, AZ 85020
Phone: (480) 405-7116
Common questions about Intelligent Technical Solutions (ITS) Phoenix
Is ITS headquartered in Phoenix?
No. Intelligent Technical Solutions was founded in Las Vegas in 2003 and runs offices in 13 US cities. Phoenix is one of them, at 7330 N 16th St.
How did ITS come to Phoenix?
In 2020 Arizona Tech Works partnered with ITS, and its client agreements moved to ITS Phoenix, LLC.
How much does ITS charge for managed IT?
The company says most clients pay between $125 and $300 per user per month.
What is ITS Phoenix's BBB rating?
The Better Business Bureau rated Intelligent Technical Solutions in Phoenix B- and showed it as not BBB accredited when this profile was checked on October 27, 2026.
Who leads Intelligent Technical Solutions?
Founder Tom Andrulis is CEO and Deepika Bhatia is president, according to the company.
⚡ How this profile was built
Facts on this page come from the company's website and the Better Business Bureau, checked October 27, 2026. Ratings change often, so open the linked sources for current numbers. Placement on AZ Charged is never sold by rank.