Chas Roberts Air Conditioning & Plumbing is a family-owned Phoenix company founded in 1942 by Chas and Alice Roberts. From N 19th Ave in Phoenix and a Tucson A/C office it repairs, maintains and replaces AC and heating systems and handles plumbing across metro Phoenix. It holds AZ ROC 069769 and 019133.
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AZ Charged built this profile of Chas Roberts Air Conditioning & Plumbing from public sources: the company's own website, Arizona state license records and its Better Business Bureau file, checked October 27, 2026. It is not a paid listing and not an endorsement. Is this your business? Claim and update this profile →
About Chas Roberts Air Conditioning & Plumbing
Chas Roberts Air Conditioning & Plumbing is a family-owned Phoenix company founded in August 1942 by Chas and Alice Roberts. Its main office on N 19th Ave has been in use since 1953, and it added a Tucson air conditioning office. The company added plumbing in 2012 and says it installed its one-millionth air conditioning unit in Arizona in 2013.
Arizona Registrar of Contractors records list the licenses under Chas Roberts Air Conditioning Inc, with Roberta Rae Shank as qualifying party and officer. Roberta Roberts became president when she and Don Roberts took over ownership in 1999, and the company says it has been family-owned and operated since it opened.
Chas Roberts Air Conditioning & Plumbing at a glance
Where to read Chas Roberts Air Conditioning & Plumbing reviews
Chas Roberts reviews appear on several sites. The Better Business Bureau profile below shows the rating on the day this profile was checked:
- Better Business Bureau profile for Chas Roberts A/C & Plumbing – BBB rating A+, accredited since 3/1/1971, as shown on October 27, 2026
What Chas Roberts Air Conditioning & Plumbing says it offers
- 24/7 scheduling for all services
- Emergency AC service on weekends and holidays at no extra cost
- Free online quote for a new unit
- Warranty plans
- Says it is the largest HVAC and plumbing provider in Arizona
Services
- AC and heating replacement
- AC and heating repair
- AC and heating maintenance
- Emergency AC service
- Commercial AC and heating
- Warranty plans
- Drain cleaning
- Plumbing leak repair
- Leak prevention systems
- Water filtration
- Water heaters
- Emergency plumbing
- Commercial plumbing
Licenses
- AZ ROC 069769 – C-39 Air Conditioning and Refrigeration (active)
- AZ ROC 019133 – R-39R Air Conditioning and Refrigeration (active)
- AZ ROC 073706 – CR-45 Sheet Metal (active)
- AZ ROC 273689 – KB-2 Dual Residential and Small Commercial (active)
- AZ ROC 332999 – CR-40 Insulation (active)
License status was checked in the Arizona Registrar of Contractors license search on October 27, 2026.
Service area
Phoenix and the Valley, including Scottsdale, Tempe, Mesa, Chandler, Gilbert, Glendale, Peoria, Surprise, Goodyear, Avondale, Buckeye, Queen Creek, San Tan Valley, Maricopa, Casa Grande and Anthem, plus Tucson for air conditioning.
Address: 9828 N 19th Ave, Phoenix, AZ 85021 (Tucson A/C office: 4065 E Illinois St, Tucson, AZ 85714)
Phone: (602) 328-5000
Common questions about Chas Roberts Air Conditioning & Plumbing
Is Chas Roberts still family owned?
The company says it has been family-owned and operated since Chas and Alice Roberts founded it in 1942. Arizona ROC records list Chas Roberts Air Conditioning Inc as the license holder, with Roberta Rae Shank as qualifying party.
How long has Chas Roberts been in business?
Chas Roberts opened in August 1942 in Phoenix and has used its N 19th Ave office since 1953.
Is Chas Roberts licensed in Arizona?
Yes. It holds active Arizona ROC licenses including 069769 and 019133 for air conditioning, as shown in state records on October 27, 2026.
What is Chas Roberts' BBB rating?
The Better Business Bureau rated Chas Roberts A/C & Plumbing A+ and showed it as accredited since 1971 when this profile was checked on October 27, 2026.
Does Chas Roberts serve Tucson?
Yes, for air conditioning. Its Tucson A/C office is at 4065 E Illinois St. The company describes its plumbing service as covering metro Phoenix.
Other HVAC and plumbing companies on AZ Charged
These businesses were reviewed by hand before being listed on AZ Charged:
Steve's Ultimate Air Heating & Cooling
Family-owned Chandler HVAC company, in business since 2010, that services all brands across the East Valley. AZ ROC 267871.
Family-owned north Phoenix plumber that answers 24/7 for drains, leaks, repiping, sewer lines and water heaters.
⚡ How this profile was built
Facts on this page come from Chas Roberts Air Conditioning & Plumbing's website, the Arizona Registrar of Contractors and the Better Business Bureau, checked October 27, 2026. Ratings change often, so open the linked sources for current numbers. Placement on AZ Charged is never sold by rank.